ALL VIRTUAL ACCESS PASS and individual E-tickets are available to purchase  online from October 6 till November 11, 2023 at 11:59 pm (PST). Please visit the Film page and select the Films or Programs that you wish to purchase your e-ticket.

You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.

Windows 7, Windows 8.1 or Windows 10
Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.

Mac OSX 10.12 or later
Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.

Yes, you can watch content using Safari on iOS 11.2 or later.

• Note: The “Screen Mirroring” feature cannot be used – please ensure you turn off Screen Mirroring if you encounter trouble playing content.
• Note: You cannot use a lightning to HDMI adapter to connect to your TV. Try using AirPlay instead if you have a compatible TV or streaming box.

Yes, you can watch content using Chrome on Android 6.0 or later.

You can cast to a 3rd generation or newer Chromecast stick.

You can AirPlay from most browsers if you have an AirPlay compatible TV or streaming box by selecting the AirPlay button in the bottom right-hand side of the player. If the icon doesn’t appear, unfortunately casting is not supported on your device.

• Compatible Smart TVs include select Samsung, LG, Sony and VIZIO models.
• Compatible streaming boxes include AppleTV Gen4 and above, and select Roku HD streaming devices running the most up-to-date software.

Maybe. Unfortunately many built-in Smart TVs’ web browsers don’t support protected content playback. If you get a black screen or error message, it’s likely that your TV is not compatible. Try another method to get the video onto your TV.

You can directly connect your laptop or computer using an HDMI cable, by following these steps:

• Make sure your computer is close enough to your TV for the HDMI cable to reach.
• Connect one end of the HDMI cable into your computer.
• Plug the other end of the cable into an available HDMI port on the TV. Take note of the HDMI input number.
• Using the TV’s remote control, set the TV to the HDMI input that matches the port you connected the cable to.
• If your computer’s display does not automatically appear on your television screen, you may need to have the computer manually detect the display:
• Windows: Right-click on the desktop and select “Display Settings” > “Detect” > “Multiple displays”, and select “Duplicate these displays”), and click Apply.
• Mac: Go to the Apple Menu and choose “System Preferences”. Choose “Displays”, and hold down the “Option” key to show the “Detect Displays” button. Click on “Detect Displays” while holding down the Option key.

We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you’re on wi-fi, try moving closer to your router.

You likely have “Screen Mirroring” turned on in your device settings. Please turn off the screen mirroring setting and start AirPlay by selecting the AirPlay button (  ) in the bottom right-hand side of the player.

If you have an external display or TV connected with an HDMI cable, try disconnecting it. If videos play after it is disconnected, then unfortunately the display or cable doesn’t support encrypted video. Try another method.

Some Chromecast versions cannot support transitions from one video to another. If this happens, turn off casting and re-start it once the film starts playing.